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Customer Service Professional

Posting ID: jobdetails-airline-090427155663

Updated: this week

Sitel Singapore Pte Ltd

Sitel is a global Business Process Outsourcing (BPO) leader that meets clients' customer care and transaction processing needs through 65,000 associates in 28 countries.

Sitel provides world-class solutions from on-shore, nearshore and offshore locations across 145+ facilities throughout North America, South America, EMEA and Asia Pacific. The new company award-winning services provide clients with the strategic insight, scale and diversity of offerings to ensure the best return on their customer investment.

Due to rapid business growth, we have position available for the following role to join our Singapore office.

Customer Service Professional

Synopsis of Role
You will work in a dynamic and fast paced contact centre environment, representing an airline company to handle phone reservation calls and phone enquiries with regards to flight information.

Essential Requirements
-Experience in travel/airline operations, contact centre or customer service
-Enjoy dealing with people
-Able to work in a highly dynamic environment
-Outgoing personality

Language Requirement
- Bilingual and Fluent in both English and Mandarin/Malay (to support the mandarin/malay speaking travellers)

Working Location
-Tampines Central (5-10 mins from Tampines MRT)

Full Time Working Hours
-Rotating shift between 9am to 9pm (up to 44 hours per week)
-Able to work on weekends and Public Holidays

This position is open to Singaporean / PR only.

Please email/fax your full resume & expected salary to [email protected] or +65-6781-5333.

Short-listed applicants will be contacted for phone interviews.


  Career Level General Level
  Qualification O-Level
  Yr(s) Exp 1 year(s)
  Zonal Segregation East
  Salary Not Specified / Negotiable
  Job Type Full Time, Contract
 
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