Technical Support Engineer
Foundit SingaporeSalary
Salary not disclosed
Job Type
Full-time
Location
Singapore
Posted
2 months ago
Job Description
Provide high-level technical support for software products. You will be responsible for troubleshooting complex issues and ensuring customer success.
Requirements
- Strong troubleshooting and analytical skills
- Experience in software support
- Excellent communication skills
- Ability to document technical issues
Responsibilities
- Resolve complex technical support tickets
- Assist customers with software implementation
- Document bugs and feature requests
- Create knowledge base articles
Skills
Troubleshooting
Software Support
Customer Success
Documentation
About Foundit Singapore
Foundit Singapore
Singapore