Technical Support Engineer

Foundit Singapore

Salary

Salary not disclosed

Job Type

Full-time

Location

Singapore

Posted

2 months ago

Job Description

Provide high-level technical support for software products. You will be responsible for troubleshooting complex issues and ensuring customer success.

Requirements

  • Strong troubleshooting and analytical skills
  • Experience in software support
  • Excellent communication skills
  • Ability to document technical issues

Responsibilities

  • Resolve complex technical support tickets
  • Assist customers with software implementation
  • Document bugs and feature requests
  • Create knowledge base articles

Skills

Troubleshooting
Software Support
Customer Success
Documentation

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