Junior IT Service Desk Engineer
Alphaeus Pte LtdJob Description
We are looking for an entry-level IT Service Desk Engineer to join our team. On-the-job training is provided for the right candidate.
Requirements
- Basic IT knowledge
- Strong customer service orientation
- Ability to work in a 12-month contract role
- Willingness to work in the East region
Responsibilities
- Provide first-level IT support to users
- Log and track support tickets
- Escalate complex issues to senior engineers
- Assist in basic system maintenance
Skills
IT Support
Service Desk
Customer Service
Technical Troubleshooting