Cloud Support Engineer (L2 - Remote)

Talent First Pte. Ltd.

Salary

Salary not disclosed

Job Type

Full-time

Location

Singapore

Posted

2 months ago

Job Description

Provide advanced technical support for cloud-based applications and infrastructure. This role is fully remote and requires troubleshooting complex level-2 incidents for enterprise clients.

Requirements

Proven experience in L2 or L3 cloud technical support
Good understanding of AWS or Azure cloud environments
Strong analytical and problem-solving skills
Excellent communication skills for client interaction

Responsibilities

Resolve complex technical issues escalated from level-1 support
Monitor cloud environment health and performance
Document troubleshooting steps and incident reports
Provide technical guidance to junior support staff

Skills

Cloud Support

AWS

Azure

Troubleshooting

Client Service

About Talent First Pte. Ltd.

Talent First Pte. Ltd.

Singapore