IT Support Engineer
Singapore Management UniversityJob Description
Provide technical support to students, faculty, and staff in a dynamic academic environment. You will manage hardware, software, and network-related issues across the campus.
Requirements
- Diploma or Degree in IT or Computer Engineering
- Strong troubleshooting skills for Windows and macOS
- Basic understanding of networking (TCP/IP, DNS, DHCP)
- Excellent customer service and communication skills
Responsibilities
- Resolve technical issues via phone, email, or in-person
- Install and configure hardware and software systems
- Maintain IT inventory and documentation
- Support audio-visual equipment for campus events
Skills
Technical Support
Troubleshooting
Windows/macOS
Networking
Customer Service