Financial Crime & Anti-Fraud Customer Service
Private AdvertiserSalary
Salary not disclosed
Job Type
Full-time
Location
Central Region
Posted
2 months ago
Job Description
Be the voice of support for a leading bank, helping customers solve problems related to financial crime and fraud. This role includes a structured on-site banking training program.
Requirements
- Prior experience in customer service or call centers
- Interest in financial crime prevention and anti-fraud
- Ability to handle difficult conversations professionally
- Strong problem-solving skills
Responsibilities
- Handle customer calls regarding suspicious account activities
- Investigate and resolve fraud-related inquiries
- Provide guidance on security measures to bank customers
- Document all cases accurately in the banking system
Skills
Customer Service
Fraud Investigation
Financial Crime
Call Center Operations
Problem Solving
About Private Advertiser
Private Advertiser
Central Region